Effective Date: 05/11/2026

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1. Introduction

Welcome to OnDek LLC (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy.

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This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including customer login accounts.

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2. Information We Collect

As an eCommerce website, we collect information necessary to process orders and manage customer accounts.

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a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through third-party providers)

• Account login credentials (username and password)

 

b. Non-Personal Information

• Browser type

• IP address

• Device information

• Pages visited and usage data

 

c. Account and Order Information

 

When you create a customer account or make a purchase, we collect and store:

• Login credentials

• Account preferences

• Customer service interactions

• Transaction history

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3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our website

• Create and manage user accounts

• Process transactions

• Communicate with you (including customer support)

• Improve our website and services

• Send updates, marketing, or promotional materials (you may opt out)

• Ensure security and prevent fraud

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4. How We Protect Your Information

We implement reasonable security measures to protect your personal information, including:

• Encryption of sensitive data

• Secure servers

• Access controls

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However, no electronic transmission or storage system is 100% secure.

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5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers (hosting, payment processing, analytics)

• Legal authorities when required by law

• Business partners in connection with services you request

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Remember login sessions

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You can control cookie settings through your browser.

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7. CCPA Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request details about the personal information we collect, use, and disclose.

• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out: You may request that we do not sell your personal information. We do not sell personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

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To exercise your rights, please contact us at [Insert Contact Email]. We may need to verify your identity before processing your request.

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8. Data Retention

We use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Remember login sessions

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You can control cookie settings through your browser.

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7. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

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8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Opt out of marketing communications

 

To exercise these rights, contact us at sales@ondekmarine.com

 

9. Account Security

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized access.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

OnDek LLC
210 Estes Pkwy, Temple, TX 76501
sales@ondekmarine.com
512-567-6370